Sofa By Design’s furniture is carefully handcrafted in the UK, using a combination of the finest time-honoured traditional methods and modern manufacturing techniques.
Because we sell directly to you, we can afford to build your sofa to a much higher specification than if we were selling to you indirectly through a retailer. This is because, for a sofa to sell, it has to be affordable. Retailers add a percentage of the cost of running the store and paying their staff onto the cost of the sofa, and also mark up the price they pay to the manufacturer by 100% or more. The result is that, for the sofa to remain affordable, they have to buy it in cheap. And we are not in the business of cutting corners to make ‘cheap’ sofas!
We honestly believe you will not find better value anywhere. Our sofas can cost literally hundreds of pounds less than you would pay for a comparable sofa bought through a store. Put another way, when buying direct from Sofa By Design, you are buying much more sofa for your money.
You’ll find only common sense and no exaggerated claims on our website or in our brochure. We don’t hold with hype and want you to choose our sofas and chairs purely on their merits of quality, comfort, beauty, value and longevity.
A wide choice of fabrics and colours.
Fabric makes the strongest statement about your taste, whether it is for a contemporary or a country cottage look … to suit a pristine modern room, or one with a cosily ‘period’ feel. To this end all our suites are available in a choice of high quality fabrics and colours. You can choose between jacquard and linen look; chenille; 100% cotton; brocade; washable, dry cleanable; fixed and removable covers.
If you choose removable covers, extra loose covers can be made should replacements be needed, or if you simply wish to give the suite a ‘new look’ to match a change of décor.
Safety of our sofas.
All our furniture conforms to the latest flame retardant British Standard regulations.
Because we believe in playing fair, our furniture is guaranteed in three ways to give you complete peace of mind.
We’re happy for you to have 21 days after delivery to change your mind. If, when your furniture arrives, and for any reason it is not what you expected we will collect it free of charge and exchange it or refund the full cost.
All our furniture is covered by a TWO-YEAR PRODUCT GUARANTEE against any defect in manufacture and materials, allowing for fair wear and tear. In the unlikely event of a claim we will collect, repair and return the furniture to you entirely free of charge.
In addition to our Two Year Guarantee we also provide a FIVE-YEAR FRAME GUARANTEE for all our sofas and chairs against any defect in the manufacture of the wooden frame, allowing for fair wear and tear. Again, in the unlikely event of a claim we will collect, repair and return the furniture to you entirely free of charge.
Customer service you can depend on.
One of the major benefits of dealing directly with the manufacturer is that we have a far deeper understanding of our products than any retailer ever could. We know that you are making a major purchase, that there are questions you may want to ask, so our Customer Service team are trained to answer even the most complex queries with speed, accuracy and friendliness.
Mix and match: the classic answer for an even wider choice.
If on our website or in our brochure you see a design that really appeals, but you prefer the fabric on one of our other pieces of furniture, phone our advisors to check availability, no problem. You may be able to find a style you like, finished in an individual way to suit your décor or particular tastes. Please note that in such cases our 21-day money back guarantee does not apply.